Services
End-user Services
End-user services refer to the basic IT tools that end-users utilize in their everyday work. These also include restoration of a service in the event that it encounters a problem.
- User Accounts
- File Services
- Computer Support
- Network Connectivity
- Application Deployment
- Telecommunications
- Backup and Recovery
- Computer Hardware Preventive Maintenance
Development Services
Development services enhance your productivity by allowing you to automate certain business practices.
- Application Development
- Application Support
- Website Development
- Website Support and Updates
- SharePoint Site Creation
- SharePoint Site Support and Updates
- Reports Generation
- Records Update
- Project Development Study
- Business Review
Datacenter/Infrastructure Services
These are services of the department that are geared towards supporting the Institute’s operation instead of being offered directly towards end-users.
- Server Administration
- Network Infrastructure
- Network Services
- Network Perimeter Security
- Domain Administration
- E-Mail Administration
- Datacenter Backup and Recovery
- Configuration Management
- Server Virtualization
- Cloud Services Administration
- Software Licensing Management
- Database Administration
- Web Server Administration
- Hardware and Software Inventory
Other Services
DO-IT services that do not fall under the above categories.
- ID Production
- Printing Services
- IT Equipment Procurement
- IT Equipment Standard Specifications
About Us
The Development Office for Information Technology (DOIT) is composed of researchers and innovators that builds and maintains a secure, reliable, and fault-tolerant information infrastructure of the University. DOIT pioneers solutions and adopts the industries’ best practices in delivering information with accuracy and reliability to support the University’s academic and operational processes.
Administration
Danilo R. Tiongco
Chief Digital Transformation Officer
Abegail D. Manzon
Administrative Assistant
Sherwin D. Abril
Director, Infrastructure and Operations Support Division
Antonio A. Espiritu
Director, Innovative Solutions and Systems
Marion S. Cacanindin
Site Head
Michael V. Lim
Information Security Officer
Arnel A. Cueto
Manager, Software Operations
Ma. Cecilia A. Gudal
Manager, Software Development
Leah G. Alvarez
Manager, Website Development and Operations
Harold N. Talisic
Manager, Database Administration and Maintenance
Chester L. Echaore
Manager, Network Administration
Marvin V. Lee
Manager, Systems Administration
Ruel C. Arguelles
Technical Support Supervisor
Gilbert G. Suratos
IT Resources Supervisor
Rechel Y. Legaspi
Senior Software Developer
Sherry J. Ronquillo
Senior Software Developer
Justin M. Sinnung
Senior Software Developer
Jaymin A. Medina
Senior Software Developer
Roberto E. Pimentel Jr.
Senior Software Developer
Mary M. Belmonte
Senior Software Developer
Lance M. Espartiro
Software Developer
Noralyn R. Asidao
Senior Systems Analyst
Jacqueline L. De Castro
Senior Systems Analyst
Rusell B. Rodil
Systems Analyst
Margarette G. Castisimo
Web Developer
Ephraime M. Tallion
Web Developer
Romnick C. Chua
Database Administrator
Dexter R. Amarillo
Data Administrator
John Kevic D. Balan
Senior Network Engineer
Jancelle A. Gines
Network Engineer
Chester Andrew S. Elpa
Network Engineer
Wayne Adrian A. Federigan
Network Engineer
Dennis D. Ferrer
Senior Systems Engineer
Anthony A. Alvarez
Senior Systems Engineer
Edward Joseph C. Escalona
Senior Systems Engineer
Virgieflor V. Valencia
Systems Engineer
Thomas D. Martinez
Zendesk Administrator
Mark P. Asprec
Inventory Assistant
Rojeanee Faith A. Beter
Helpdesk
Contact Information
DOIT Intramuros
4th Floor, Admin Bldg.
Muralla St., Intramuros,
Manila 1002 Philippines
Telephone: +63(2) 8247-5000 loc. 24000
Fax No. +63(2) 8527-3683
Email: helpdesk@mapua.edu.ph
DOIT Makati
1191 Pablo Ocampo Sr. Extension, Brgy. Sta. Cruz,
Makati City, Philippines
Telephone: + 63(2) 8247-5000 loc. 74000 or +63(2) 891-0686
Fax No. +63(2) 8891-0686
E-mail: helpdesk@mapua.edu.ph